+971(4) 454 2741 info@elitser-me.com    

Customer Support Software

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Support Center Plus

SupportCenter Plus is available in 3 Editions

Standard
Request Tracking
Knowledge Base
SLA Management
Help Desk Reports
Account & Contact Management
Tasks & Events
Professional
Help Desk Management
Customer Portal
Contract Management
Product Catalog
Active Directory Integration
Dashboards
Survey
Enterprise
Customer Portal
Contract Management
Product Catalog
Active Directory Integration
Dashboards
Survey
API

A single package for managing your customer help desk needs

  • Multi Channel Communication
    Business Units
    Email Response Management
    Customer Portal
    Knowledge Base & Solutions
    Account & Contact Management

    Contracts & SLA Management
    Computer Telephony Integration
    Reports, Dashboards & KPIs
    Mobile Access
    Multi Language Support
    API Integration

    Remote Assistance
    Twitter Integration
    Trouble ticketing software
    Customer Service Reports
    Canned Responses

Organizations using SupportCenter Plus

organizations-using-scp
Reach Us

Sales
: +971(4) 454 2741
: info@elitser-me.com

Support
: +971(4) 454 2741
: support@elitser-me.com

Socialize With Us

 

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