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ITIL® Training Courses

Achieve Your ITIL® Certification and Implementation Goals with ITIL® Training

Elitser Technologies is one of the leading providers of ITIL® training courses in UAE.We offer Onsite, E- Learning and blended learning solutions to suit all your training needs.Whether you want to achieve ITIL certification, perform more effectively in your ITIL job role or oversee an ITIL implementation, Elitser  is your first choice for a comprehensive ITIL instruction and for ITIL exam preparation. Along with our reputation for truly effective training, you also benefit from a complete ITIL curriculum.

MODE Elitser provides public class room and corporate courses in your office
TRAINERS We have both Arabic and English trainers
ACCREDIATION Elitser Technologies is  an  EXIN Accredited Training Provider and Exam Centre
DURATION 2 days to 4 days course, the course can be customized with the process or tool based on specific requirement


We’re are convinced that holding an ITIL (IT Infrastructure Library) qualification as an IT service provider is so essential that we’re offering our Foundation Course at  the lowest  possible price If you are a Consultant, or work for an SME, Corporation or Public Sector business, it’s a great and adaptable approach to understand and an important qualification to hold. As enterprise IT hardware and software undergoes influences from Cloud, Bring Your Own and Agile developments. An ITIL best practice framework is crucial for businesses going through change, wanting to optimise customer experience and manage risk. We offer the full range of ITIL qualifications both class room and corporate courses .

Your ITIL® Options

ITIL®  Foundation Training Course with ITIL® Foundation Examination

This ITIL Foundation Course is a great introduction to the ITIL Foundation Best Practice Framework. Our expert trainers combine presentations, exercises and discussions to unpack the IT Service Management Lifecycle and the processes, functions and roles that support it. There will be an opportunity to prove what you have learned by taking the ITIL Foundation Examination, accredited by EXIN. This examination covers the course content of the 2011 revision; Service management as a practice, Service Strategy, Service Design, Service Transition, Service Operation & Continual Service Improvement.

ITIL®  Service Lifecycle

We also offer the full range of ITIL Service Lifecycle stream, for you to select the most relevant to your industry and gain the necessary amount of credit for the ITIL Expert Knowledge Path.
Over 15 days, or at your own pace, you can gain the in depth and applicable ITIL training that suits you the the best. Choose from Service Strategy ,Service Design, Service Transition, Service Operation, Continual Service Improvement and Managing Across the Lifecycle.

ITIL® Service Capability

You can also gain a specialised ITIL Expert Knowledge Path with a Capability stream rather than a Lifecycle focus. Each modules in this stream carries 4 credits and successful completion will give 17 credits including foundation leading to eligibility to take “Managing Across the  Lifecycle (MALC) module” carrying 5 credits.  Total of 22 credits leads to achieve ITIL Expert certification by providing 4 different modules which can be combined with lifecycle stream.  A choice of different units is offered; Service Offerings & Agreements (SO&A), Release, Control & Validation, Planning, Protection & Optimisation, and Operational Support & Analysis.

 Which ITIL® Training Course is right for me?

There are a whole host of options available to you as an ITIL Training course. Candidates, We can help you tailor the exact ITIL course that you require depending on your job position, availability, time frame and budget. What we are certain of though, is that whether you’re on a Service desk or Technical Support team, or spend your time in business relationship management or transition management, an ITIL training course will be of great value to you and your organisation. Our knowledgeable training team are always available to discuss your options, so please fill out your contact details in our form and we will get in touch as soon as possible.

Reach Us

: +971(4) 454 2741
: info@elitser-me.com

: +971(4) 454 2741
: support@elitser-me.com

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